Accessible Information
Contact
Should you have any specific queries or concerns regarding access facilities and provisions for 5 on the Farm, please do not hesitate to get in touch on the following contact details
Email: [email protected]
Tickets & Personal Assistants
General admission tickets can be purchased through the 5 on the Farm website: www..
If you would like to add a complimentary personal assistant ticket to your order or reserve a space on the accessible viewing platform, please purchase your admission ticket and chosen entrance time slot first and then please email us at [email protected] These tickets will be available for collection on site on the day of your arrival.
Accessible Viewing Areas
We will have the following viewing area facilities across the event:
- Main Stage – Raised Accessible Viewing Platform
- The Barn – Reserved Accessible Viewing Area
- Milkshake Meadow Stage – Reserved Accessible Viewing Area
Accreditation will be required to access the raised viewing platform during the event. This will be available for collection on site on the day of your arrival.
Wheelchair Charging Points
A wheelchair charging point will be available for use in our Welfare Tent.
Site Information
5 on the Farm takes place on Cannon Hall Farm and as such, the event fields are mainly grassy farmland and are uneven in parts. We will endeavour in wet weather to ensure there is a temporary track to the main activities. As this event is outdoors, we advise that you come prepared for potential weather extremes. If you require assistance, please do not hesitate to speak to a member of staff.
Event Timings
5 on the Farm operates timed entry slots which are booked during the ticketing booking process. We will try our best to accommodate you if you arrive outside of your chosen time slot. The first time slot is 9.30am – 10.30am and represents the time the event opens.
There will be performances and activities throughout the day with the site closing at 7pm on Saturday, Sunday and Monday.
Specific performance times are subject to change and will not be confirmed until the weeks leading up to the event, however, please get in touch if you require assistance with regards to start or finish times.
Travel Information
By Road:
Please follow the road signs to 5 on the Farm. Upon approach to the farm, you’ll see our friendly traffic marshals who will guide you to the accessible car park. Please note our car park capacity is strictly limited. Please respect our neighbours and do not park in any residential roads close to 5 on the Farm.
By Coach:
We have partnered with Big Green Coach to provide shuttles from Sheffield, Manchester, Leeds. Coaches will arrive at our designated coach drop off point (a short walk from site) for gates opening and will leave at the end of the event. Even better though, for every customer who books a ticket on this service, Big Green Coach sponsor and protect 5 square feet of Amazonian Rainforest for 10 years via the Cool Earth charity! Tickets can be purchased from our ticketing page. If you’d like to utilise this serve, please book your coach ticket and then contact us at [email protected] to confirm your requirements so that we can arrange an accessible vehicle.
By Bicycle:
If you love cycling, we even have a small onsite cycle park near entrance B. If you require additional cycle parking for larger hand cycles, please contact us at [email protected] to make arrangements.
Parking
There are dedicated accessible parking spaces located close to one of the entrances of the event. Please contact us on [email protected] if you wish to reserve a parking space.
Accessible Toilets
Gender neutral accessible toilets are located across the event with an accessible toilet in each toilet block. There will also be an accessible toilet located directly behind the accessible viewing platform at the Main Stage for ease during the performance. Some of these toilets may be accessed by a radar key. If you do not have your own key, please speak to a member of staff who will be able to assist. Regrettably, these are not Changing Places toilets however if this is a facility you may require, please do not hesitate to contact us to arrange a safe space within our welfare area.
Refreshments
Customers are not permitted to bring their own food or drink into the event, unless for medical reasons.
There will be food and drink available to purchase throughout the event and there are fresh water drinking tap points at several locations around the event.
Lighting and Special Effects
There may be elements of the event which include stroboscopic lighting, smoke and special effects. If you have any queries or concerns relating to the use of special effects, please contact us.
Medical Provisions
There will be first aid, medical and welfare staff on duty throughout the event, if you require any assistance, please speak to a member of staff who will be able to call them to your location.
If you have any concerns regarding bringing prescribed medication into the event, please get in touch to discuss your specific requirements.
Assistance and Service Animals
Assistance and Service Animals including Guide Dogs are permitted on site. Please note that we may ask for proof that any assistance dog in attendance is registered with an organisation that is a member of Assistance Dogs UK. If you require your assistance or service animal to accompany you, please contact us at [email protected].